iPacesetters, LLC (American Pacesetter)

Initial Investment: January 2004
Location: Mesa, AZ
Investment Type: Buyout
Investment Industry: Business Services

iPacesetters provides customized teleservices and business process outsourcing solutions to primarily publishing, media, and cable television clients in the United States and internationally. They also offer considerable technology capabilities such as online data aggregation, online data collection, database integration and cleaning, XML tagging, content conversion, and email marketing campaigns to drive input, etc. Their teleservices have expanded from their original research and data entry capabilities and have expanded into both inbound and outbound telesales, research, customer relationship management and technical assistance. The company was formerly known as American Pacesetters Enterprises, LLC and changed its name to iPacesetters, LLC in November 2009 after its acquisition of IQ Resource Pvt. Ltd. In India. iPacesetters has locations in Mesa, Arizona; Madison, Eau Claire, Monroe, and Whitewater, Wisconsin; and Gurgaon, India.


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